Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from roseeofficial.com

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

  • “Cookies” are data files placed on your device or computer that often include an anonymous unique identifier. For more information about cookies, and how to disable them, visit http://www.allaboutcookies.org.

  • “Log files” track actions occurring on the Site and collect data such as your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.

  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (such as credit/debit card details, PayPal account details, or net banking information), email address, and phone number. We refer to this information as “Order Information.”

“Personal Information” mentioned in this Privacy Policy refers to both Device Information and Order Information.

How Do We Use Your Personal Information?

We use the Order Information that we collect to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you;

  • Screen our orders for potential risk or fraud; and

  • When in line with the preferences you have shared, provide you with information or advertising related to our products or services;

  • Maintain our database and sales records.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address) and, more generally, to improve and optimize our Site — for example, by generating analytics on how customers browse and interact with our Site, and to assess the effectiveness of our marketing, newsletters, and advertising campaigns.

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your information as described above.
For example, we use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

We also use Google Analytics to help us understand how customers use our Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.
You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we receive a “Do Not Track” signal from your browser.

Your Rights

If you are a European resident, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated, or deleted.
If you would like to exercise this right, please contact us through the details provided below.

Additionally, if you are a European resident, please note that your information is processed to fulfill contracts we might have with you (for example, if you make an order through the Site), or to pursue our legitimate business interests listed above.
Please also note that your information may be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes

We may update this Privacy Policy from time to time to reflect changes in our practices, operational requirements, or for other legal and regulatory reasons.

Contact Us

For more information about our privacy practices, if you have any questions, or if you would like to register a complaint, please contact us at:
📧 customercare@roseeofficial.com