Shipping Policy
At Rosee ,we are committed to providing a seamless and delightful shopping experience for our customers. That's why we offer free shipping on all orders delivered within India. Below, you'll find comprehensive information about our shipping policies to guide you through the process.
1. Free Shipping Nationwide:
- All orders worth over Rs 5,000 shipped within India qualify for free shipping. For orders under Rs 5,000 shipping charges are calculated at check out.
- There are no hidden costs or additional charges; the price you see at checkout is the final amount you'll pay, inclusive of taxes
2. International Shipping:
- We currently ship only to US, UK, UAE, Saudi Arabia and Qatar outside of India. We will keep adding countries and updating the list over coming months.
- International shipping charges are calculated at checkout based on your delivery location, order weight, and preferred shipping method.
- The final amount payable for shipping will be displayed before you confirm your order.
3. Delivery Time:
- We understand the excitement of receiving your order promptly. We strive to dispatch all orders within 5-7 business days from the date of purchase. Orders placed during weekends, holidays, or promotional periods may require additional processing time.
- Estimated delivery times vary depending on your location. For shipping addresses in India, you can expect your order to arrive within 3 business days from the date of dispatch. For international orders, deliveries can be expected in 5-7 business days from the date of dispatch. Please note that these are approximate delivery times and may vary due to factors beyond our control, like customs clearance delays at destination or other delays at the shipping service provider end.
4. Order Tracking:
- Once your order is shipped, you will receive a confirmation email with a tracking number.
- You can track your order in real-time using the provided tracking information. Visit our "Track Order" page and enter your tracking number to get the latest updates on your shipment.
5. Shipping Partners:
- We collaborate with trusted courier partners to ensure the safe and timely delivery of your orders.
- Our shipping partners are selected based on their reliability and commitment to delivering packages securely.
6. Customs Duties, Taxes & Import Fees
- All customs duties, import taxes, and local charges applicable in the destination country are the sole responsibility of the customer / consignee.
- These charges are not included in your order total or shipping cost at checkout.
- Customs policies vary by country; we recommend contacting your local customs office for more information before placing an order.
7. Delivery Address:
- Please ensure that the delivery address provided during checkout is accurate and complete to avoid any delays.
- In case of any changes to your address after placing an order, kindly reach out to our customer support team as soon as possible.
8. Remote Areas:
- While we strive to deliver to every corner of India, some remote locations may experience longer delivery times.
- If you are unsure about the delivery feasibility to your area, please contact our customer support for assistance before placing your order.
9. Shipment Delays:
- While we make every effort to ensure timely deliveries, there may be unforeseen circumstances or events beyond our control that could cause delays. We appreciate your understanding in such situations.
For any further assistance or inquiries regarding shipping, feel free to contact our customer support team mail at: care@roseeofficial.com
Thank you for choosing Rosee. Happy shopping!
All orders placed on www.roseeofficial.com are processed, fulfilled, and billed by Li’l Diva, India, the parent company of Rosee Fashion.